International BPO aur Telecom Industry mein career banana chahte hain to aapke liye ek shandaar job opportunity aayi hai. Noida location par Customer Associate aur Senior Customer Associate ke padon ke liye recruitment shuru ho chuki hai. Yeh permanent full-time position hai jahan candidates ko US Telecom Inbound Voice Process mein kaam karne ka mauka milega. Agar aapke paas International Voice Process ka experience hai aur aap night shift mein kaam kar sakte hain, to yeh vacancy aapke liye ek achha career growth option ho sakta hai.

Job Details

Key Responsibilities

Customer Associates ko US-based telecom customers ke inbound calls handle karne honge. Candidates ko billing issues, telecom services aur technical support se related customer queries solve karni hongi.

Saath hi customers ko excellent support provide karna, account details verify karna aur customer satisfaction maintain karna primary responsibility hogi. Multiple software systems aur internet applications ka use karke customer information retrieve aur update karni hogi.

Eligibility Criteria

Candidates ka minimum educational qualification 12th Pass hona chahiye.

International Inbound Voice Process mein kam se kam 1 saal ka experience mandatory hai. B2C Voice Process experience wale candidates ko preference di jayegi.

English communication skills bahut achhi honi chahiye. Candidate ki spoken English CEFR B2 level ke barabar honi chahiye.

Required Skills

• Strong communication skills.
• Customer handling experience.
• MS Office aur web applications ki basic knowledge.
• Problem-solving aur customer service skills.
• Night shift mein kaam karne ki willingness.

Salary & Career Growth

Company ne salary package officially mention nahi kiya hai. Salary candidate ke experience aur interview performance ke basis par discuss ki jayegi. Telecom International Process mein experience rakhne wale professionals ke liye career growth aur promotion opportunities bhi available hain.

Extra Safety Tips 2026

• • Job apply karne se pehle company details verify karein.
• • Kabhi bhi job ke liye registration fees na dein.
• • Official email aur contact details se hi communication karein.
• • Interview location aur company profile check karein.
• • Fake recruiters aur scam calls se savdhan rahein.

FAQs

Q1. Is job ke liye minimum qualification kya hai?

Minimum 12th Pass qualification required hai.

Q2. Freshers apply kar sakte hain?

Nahi, minimum 1 year International Inbound Voice Process experience mandatory hai.

Q3. Work From Home available hai?

Nahi, yeh 100% Work From Office position hai.

Q4. Job location kahan hai?

NSEZ, Noida.

Q5. Shift timing kya hogi?

US Telecom Process hone ke karan Night Shift rahegi.

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Apply Details

Contact Person: Vigram

Phone: 9790595620

Email: vigram@sceptresync.com

Conclusion

Agar aap International Voice Process mein experienced professional hain aur Noida mein ek stable career opportunity dhoondh rahe hain, to Customer Associate aur Senior Customer Associate ki yeh vacancy aapke liye behtareen option ho sakti hai. Competitive work environment, telecom industry exposure aur long-term growth opportunities is role ko aur bhi attractive banati hain. Interested candidates jaldi se apna updated resume share karke application process complete kar sakte hain.

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Owner & Editor – 9to6 Update

Passionate digital publisher, technology enthusiast, and career information curator behind 9to6 Update. Dedicated to delivering the latest job alerts, AI tools, technology news, infrastructure updates, and practical guides in a simple and easy-to-understand format. Through 9to6 Update, the mission is to help job seekers, professionals, students, and tech enthusiasts stay informed about emerging opportunities and digital trends. The platform focuses on reliable information, career growth resources, and modern technology insights for readers across India.

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